We're happy to answer questions or help you with returns. Our goal at IINDULGE is to ensure every customers satisfaction. If, for some reason, you receive a damaged or defective item, please reach out to us immediately (email@example.com). For our teams integrity to be upheld we are not responsible for the following: mechanical / equipment failure or other instances beyond our control, incorrect or incomplete addresses input by the customer on the original order, or weather delays. Please fill out the form below if you need any assistance.